Test Workbench 9.1.1-9.2 supports Google Chrome up to version 62 (with future fix packs). However, there have been users using higher versions of Google Chrome successfully after a driver update.
There is a chance, you might encounter errors like “The selected Browser may not be installed on your machine” when you playback with the latest versions of the browser. This blog aims to identify the cause of these errors and provides resolution by outlining a few checks that are mandatory.
On Google Chrome, the first web page is displayed but no events are triggered.
Recording of the script is successful. However, playback throws up error messages as shown in the following screenshot.
Diagnosing the problem
Chromedriver.exe should be running when you launch a test using Chrome as a browser.
Note: The equivalent of the above in Mozilla Firefox browser (64 bit machine) is x64_geckodriver.exe.
There are two options here.
Option 1: Downgrade Google Chrome to version 62, which is officially supported. The supported versions can be obtained from the product compatibility list available online.
Option 2: Download the latest version of Google Chrome driver.
You can download the driver from the following location:
Here are the steps to update the driver version. We have the driver version 2.34 for Google Chrome 63 as an example.
1.Unzip the downloaded file.
Note: The version could be different depending on Test Workbench Web UI version.
3. Rename the chromedriver.exe, which is already in this path, to a different name. For example, – chromedriver-bckup.exe
4. Copy the extracted and newly downloaded chromedriver_2.34.exe into this directory.
5. Rename the copied and pasted chromedriver_2.34.exe to chromedriver.exe.
6. Restart Test Workbench Web UI Tester.
I am Jose Peter and I am a part of the Testing team under Charito Cruzado in the support organisation of HCL Products & Platforms. I enjoy reading in my leisure time. I am also very passionate about innovations and am a part of the Patent Review Board out in AP.